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Senior Solution Consultant

Job Type: Full Time
Job Location: Fargo Onsite

SUMMARY OF RESPONSIBILITIES

OmniByte is a growing software company headquartered in Fargo, ND and we are hiring experienced innovators looking for an exciting and fun place to create and be challenged. As a Senior Solution Consultant with OmniByte you will work directly with clients and partners globally to deliver software solutions and services for large-scale business applications. The position is based in Fargo, ND.

Our professional services team focuses on quality solutions using the latest technologies for business software developed in mobile and/or cloud solutions. Your goal every day is to deliver advanced technical solutions which help the end user be more productive; get more done and maximize investment in current technologies. We are looking for leaders in technology to join us in providing the highest of quality solutions and advanced services and to enhance, configure and integrate OmniByte’s solutions. 

An ideal candidate will possess strong customer services skills and demonstrated capabilities in managing software implementation projects, is passionate about problem solving and building solutions which help businesses run more efficiently, improve quality, and reduce costs.

We are looking for those who dare to share crazy ideas and ask a lot of questions.

Roles & Responsibilities

  • Work directly with customers and partners globally to design, configure, test, deploy, maintain, and deliver creative business solutions for complex business problems on new or existing business applications, including OmniByte products.
  • Work with customers and partners to successfully meet project goals on time and within budget.
  • Drive innovation and integration of OmniByte technologies while providing a positive, user-friendly experience.
  • Evaluate current and future implementations and recommend design modifications or enhancements to eliminate roadblocks or improve product performance based on end-user feedback.
  • Cross functional collaboration with other team members/departments to solve problems, transfer knowledge, and encourage innovation in all aspects of the organization.
  • Play a key role in delivering value to our customers.  Possess great communication skills and takes a proactive approach to working with the customers and colleagues from OmniByte and partners.
  • Work alongside sales and other cross functional team members to understand prospect and customer business and functional objectives, along with the organization’s “As-is” and “To-be” states, to provide a functional product solution and demonstrate it back where required.
  • Create and prepare solutions to deliver prospect/customer-facing demonstrations and presentations focused on the key OmniByte and customer value messaging.
  • Respond to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP). Providing support with technical qualification of prospects.

Basic Qualifications

  • BA/BS/MS degree in Management Information System / Computer Science or related technical field or equivalent practical experience.
  • 7 to 10 years of deep experience in designing, solutioning, testing and presenting high-quality software applications and business processes.
  • 5+ years’ experience with estimating, planning, and working on a team in small to large/enterprise consulting projects.
  • A comprehensive understanding of business practices within relevant industries.
  • Demonstrated knowledge of software deployment methodologies.
  • Experience with supporting and troubleshooting multiple applications.
  • Experience integrating and troubleshooting existing REST methods.
  • Commitment to self-learning and regular training.

Preferred Qualifications

  • Professional experience in one of the major object-oriented programming languages is a plus, such as C# or Java.
  • 7+ years’ experience communicating with users, other technical teams to collect requirements, describe software product features, and create technical solutions.
  • Project management in enterprise level projects and/or industries.
  • Experience in developing business process strategy and enterprise architecture.
  • Understanding of distributed computing and enterprise-wide systems.

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