The Best Field Service Management Solution for your Business

Service Management

IFS Field Service Management (FSM) is a globally recognized leader in field service industries. 

 

IFS FSM provides powerful capabilities for mobile field service, reverse logistics, spare parts management, IoT-connected service and omni-channel customer engagement.  With IFS FSM, you’ll be prepped for whatever your industry encounters next.

Workforce Scheduling and Planning

Use real-time data and algorithms to find the best schedule for your team.

Field Service Management

Build a platform unique to your business needs!

Mobile Field Service

Improve customer experience by giving your team the toolkit they need on a mobile device.

Customer Engagement

Utilize the CRM to know exactly where your customer is in their journey with your team.

Customer Self-Service

Offer continuous ways to connect through virtual assistants, chatbots, and more.

Reverse Logistics and Depot Repair

IFS simplifies your logistics by managing all your needs in one software system.

Why IFS?

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of the IFS team and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in the industry.

IFS FSM solutions help organizations like yours:

  • Manage works orders, parts and assets to contracts, warranty, invoicing, and billing.
  • Raise service requests, diagnose issues and see all associated assets, contracts, and parts to ensure SLAs are met
  • Create, execute, revise, monitor and administer service contracts
  • Create, administer, process and track warranties, claims, and assets through their full lifecycles.
  • Increase productivity and better serve customers through task automation, remote communication, and centralized project management capabilities.
  • Access shipping and receiving, inventory and logistics, part costs, and field demand quickly to increase turns and reduce obsolescence.

Why OmniByte?

With an expertise in multiple industries and Field Service Management, OmniByte Technology is an authorized IFS partner.

We help clients:

  • Migrate from your current Field Service Management solution to IFS FSM.
  • Maximize your implementation for operational efficiency.
  • Utilize new technologies and solutions to drive revenue and reduce costs.

Mobility

IoT Connector

Dynamic Scheduling

Usability

See how mobility and digital transformations will impact your business.

Learn about the IoT Connector and how data is an asset, making data actionable and reap the benefits!

Create predictive items for your team through dynamic scheduling.

Connect people and processes through your industrial settings for better agility.

Get in touch