The Best Field Service Management Solution for your Business

Service Management

IFS Field Service Management (FSM) is a globally recognized leader in field service industries. 

IFS FSM provides powerful capabilities for mobile field service, reverse logistics, spare parts management, IoT-connected service and omni-channel customer engagement. With IFS FSM, you’ll be prepared for whatever your industry encounters next.

Use real-time data and algorithms to find the best schedule for your team.

Build a platform unique to your business needs!

Improve customer experience by giving your team the toolkit they need on a mobile device.

Utilize the CRM to know exactly where your customer is in their journey with your team.

Offer continuous ways to connect through virtual assistants, chatbots, and more.

IFS simplifies your logistics by managing all your needs in one software system.

Why IFS?

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of the IFS team and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in the industry.

We Help Organizations:

  • Manage works orders, parts and assets to contracts, warranty, invoicing, and billing.
  • Raise service requests, diagnose issues and see all associated assets, contracts, and parts to ensure SLAs are met
  • Increase productivity and better serve customers through task automation, remote communication, and centralized project management capabilities.
  • Create, administer, process and track warranties, claims, and assets through their full lifecycles.
  • Create, execute, revise, monitor and administer service contracts
  • Access shipping and receiving, inventory and logistics, part costs, and field demand quickly to increase turns and reduce obsolescence.

Why OmniByte?

With an expertise in multiple industries and Field Service Management, OmniByte is an authorized IFS partner.

We help clients:

  • Migrate from your current Field Service Management solution to IFS FSM.
  • Maximize your implementation for operational efficiency.
  • Utilize new technologies and solutions to drive revenue and reduce costs.
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IoT Connector

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Dynamic Schedules

See how mobility and digital transformations will impact your business.

Use the IoT Connector to make data actionable and reap the benefits!

Connect people and processes through your  settings for better agility.

Create predictive items for your mobile work force team through dynamic scheduling.

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