IFS Field Service Management (FSM) is a globally recognized leader in field service industies.
IFS FSM provides powerful capabilities for mobile field service, reverse logistics, spare parts management, IoT-connected service and omni-channel customer engagement. With IFS FSM, you’ll be prepped for whatever your industry encounters next.
Workforce Scheduling and Planning
How can I better organize my team’s schedule?
Use real-time data and algorithms to find the best schedule for your team.
How do I know when and where my customer has been contacted?
Utilize the CRM to know exactly where your customer is in their journey with your team.
Field Service Management
Will this end-to-end solution work for my business?
Build a platform unique to your business needs!
Can my customers reach us outside of business hours?
Offer continuous ways to connect through virtual assistants, chatbots, and more.
Mobile Field Service
Can my team access their information anytime, anywhere?
Improve customer experience by giving your team the toolkit they need on a mobile device.
Reverse Logistics and Depot Repair
How can my team save time and money?
IFS simplifies your logistics by managing all your needs in one software system.
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of the IFS team and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in the industry.
IFS FSM solutions help organizations like yours:
- Manage works orders, parts and assets to contracts, warranty, invoicing, and billing.
- Raise service requests, diagnose issues and see all associated assets, contracts, and parts to ensure SLAs are met.
- Access shipping and receiving, inventory and logistics, part costs, and field demand quickly to increase turns and reduce obsolescence.
- Create, execute, revise, monitor and administer service contracts
- Create, administer, process and track warranties, claims, and assets through their full lifecycles.
- Increase productivity and better serve customers through task automation, remote communication, and centralized project management capabilities.
With an expertise in multiple industries and Field Service Management, OmniByte Technology is an authorized IFS partner.
We help clients:
- Migrate from your current Field Service Management solution to IFS FSM.
- Maximize your implementation for operational efficiency.
- Utilize new technologies and solutions to drive revenue and reduce costs.
See how mobility and digital transformations will impact your business.
Learn about the IoT Connector and how data is an asset, making data actionable and reap the benefits!
Create predictive items for your team through dynamic scheduling.
Connect people and processes through your industrial settings for better agility.
Ready to learn more?
Get Started with OmniByte